bdtjl Privacy Policy — Your Data Is Our Responsibility
This policy describes in detail how your personal information is collected, used, and kept secure.
We Respect Your Privacy
SSL Encryption
All data transfers are secured through SSL encryption.
Not Sold to Third Parties
Your personal information is never sold or rented.
Your Control
You have the right to request access to, correction of, and deletion of your own data.
Transparent Policy
We clearly state exactly what data we use, with full transparency.
Introduction and Purpose of This Policy
bdtjl is a trusted online sports betting and casino platform in Bangladesh. We place the highest importance on our users' privacy. This privacy policy explains how bdtjl collects your personal information, how that information is used, who it may be shared with, and what your rights are.
By using our website or registering an account, you will be considered to have given your consent to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.
This privacy policy applies to all services of bdtjl — including the website, mobile browser version, and customer support channels. This policy may be updated at any time and you will be duly informed of any changes.
What Information We Collect
bdtjl collects user information in various ways. The different types of information collected are described below:
Identity Information
- Full name and date of birth
- Email address
- National ID card or passport number (for identity verification)
- Permanent and current address
- Nationality and residency information
Financial Information
- bKash, Nagad, Rocket, or Upay account number (for transactions)
- Bank account details (where applicable)
- Deposit and withdrawal history
- Transaction amounts and dates
Technical Information
- IP address and device identifier
- Browser type and operating system
- Login time and session duration
- Cookie and local storage data
- Referral URL and page view history
Gaming Behaviour Information
- Game history and bet amounts
- Win and loss records
- Preferred game categories
- Bonus usage and promotion history
- Session time and playing patterns
Methods and Sources of Data Collection
Direct Collection
Information is collected directly from you when you fill in the registration form, during the account verification process, when contacting the customer support team, and when completing the payment process.
Automatic Collection
When you use the bdtjl platform, certain information is automatically collected through cookies, web beacons, and similar technologies. This includes information about your device, browsing behaviour, and patterns of platform use.
We use the following types of cookies:
- Essential cookies: Required for the website to function properly.
- Functionality cookies: To remember your preferences and settings.
- Analytics cookies: To improve platform performance and user experience.
- Security cookies: For fraud detection and prevention.
How Your Information Is Used
bdtjl uses your personal information only for specific and legitimate purposes. The table below describes the purposes for which information is used and the legal basis:
| Purpose of Use | Details |
|---|---|
| Account Management | For registration, login, identity verification, and ensuring account security. |
| Payment Processing | To complete deposit and withdrawal processes via bKash, Nagad, Rocket, Upay, or bank transfer. |
| Customer Support | To provide assistance via live chat and email in resolving your complaints, questions, or issues. |
| Fraud Prevention | For detecting suspicious transactions, preventing money laundering, and protecting account security. |
| Responsible Gaming | To monitor playing behaviour and ensure responsible gaming, and to impose limits where necessary. |
| Service Improvement | To analyse usage patterns in order to improve the platform experience, game categories, and promotions. |
| Legal Obligations | To comply with applicable laws, regulations, and instructions from regulatory bodies. |
| Personalised Experience | To offer promotions and bonuses based on your preferences and to recommend relevant games. |
Sharing Information with Third Parties
bdtjl never sells or rents your personal information for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment processors: Only the information necessary for processing transactions is shared with bKash, Nagad, Rocket, Upay, and banking partners.
- Technology partners: With third-party software providers required to operate the platform, who are bound by strict confidentiality agreements.
- Game providers: The minimum information necessary for managing gaming sessions is shared with game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft.
- Legal authorities: To the relevant government authorities in response to a court order or legal obligation.
- KYC verification services: With secure third-party KYC service providers during the identity verification process.
In all of the above cases, only the minimum necessary information is shared with third parties, and they are contractually bound to follow our privacy standards.
Data Retention and Security
Retention Period
We retain your information for as long as your account is active. Even after an account is closed, financial transaction records and identity verification information are retained for a specified period in accordance with applicable law. Once that period has passed, the information is securely deleted or anonymised.
Security Measures
bdtjl follows the highest industry standards to protect your data. SSL/TLS encryption, firewalls, regular security audits, restricted access controls, and data encryption together form a multi-layered security system. However, complete security on the internet cannot be guaranteed — keep your password confidential and end your session after logging in from an unfamiliar device.
Your Rights
As a bdtjl user, you have the following rights regarding your own information:
📋 Right to Access
You have the right to know what information we hold about you and to receive a copy of it.
✏️ Right to Correction
You have the right to request correction or update of any inaccurate information in your records.
🗑️ Right to Deletion
In certain circumstances, you may request deletion of your account and associated data.
⛔ Right to Restrict Processing
In certain cases, you may request that the processing of your information be restricted.
📤 Right to Data Portability
You have the right to receive your personal information in a structured, commonly used format.
🚫 Right to Object
You have the right to object to marketing communications or certain types of data processing.
To exercise any of the above rights, email [email protected] or contact us via 24/7 live chat. We will process your request as promptly as possible.
Protection of Minors
bdtjl is for persons aged 21 and above only. We do not intentionally collect any personal information from minors. An age verification process is followed at the time of registration.
If you believe that a minor's information has entered our system, please contact [email protected] immediately. We will promptly verify that information and take the necessary action.
International Data Transfers
For the operation of our platform, your information may in some cases be processed outside Bangladesh. In such cases bdtjl ensures that:
- Adequate data protection provisions exist in the destination country.
- Data protection conditions are included in agreements with third parties.
- Transferred data is stored and sent in encrypted form.
- Only the minimum necessary information is transferred.
Changes to the Privacy Policy
bdtjl reserves the right to update this privacy policy at any time. If any significant changes are made, we will:
- Send a notification to your registered email.
- Display a special notice on the platform.
- Update the "Last Updated" date at the top of the policy.
If you continue to use bdtjl after any changes, you will be considered to have given your consent to the updated policy. We therefore recommend visiting this page periodically.
Privacy Contact
If you have any questions or comments about this privacy policy, or wish to make a request to exercise your data rights, please contact the bdtjl customer support team:
Email: [email protected]
Live Chat: Support available 24/7 in Bengali
Response time: As soon as possible, usually within the same business day
Your privacy is our highest priority. At bdtjl, your information is protected, secure, and used solely for your service.